Privacy policy

Privacy Policy

Leonaire Jewelry
Last Updated: January 18, 2026

http://www.leonaire.in ("Leonaire", "we", "us", or "our") operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services") to provide you, the customer, with a curated and secure shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, use, make a purchase, or otherwise interact with the Services, or communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies, relates to, describes, or can reasonably be linked to you or another individual. This does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect and process the following categories of personal information:

  • Contact Details: Name, billing address, shipping address, email address, and phone number.

  • Financial Information: Payment method details, transaction records, payment confirmation, and other payment-related information. (Please note that payment processing is handled securely by our payment service providers.)

  • Account Information: Username, password, preferences, settings, and security-related information.

  • Transaction Information: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, as well as past order history.

  • Communications: Information you provide when contacting us, including customer support inquiries and feedback.

  • Device & Technical Information: IP address, browser type, device identifiers, network information, and related technical data.

  • Usage Information: Details about how you navigate and interact with our Services, including pages viewed and actions taken.

2. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from You: When you create an account, place an order, subscribe to communications, contact us, or otherwise provide information.

  • Automatically: Through cookies, pixels, and similar technologies when you visit or use our Services.

  • Service Providers: Third parties who collect or process information on our behalf to support our operations.

  • Business Partners & Third Parties: Where permitted by law and consistent with this Privacy Policy.

3. How We Use Your Personal Information

We use your personal information for the following legitimate business purposes:

a. To Provide and Improve Our Services

  • Process orders, payments, returns, and exchanges

  • Create and manage user accounts

  • Arrange shipping and delivery

  • Maintain preferences and wishlists

  • Enable product reviews and feedback

  • Personalize and enhance your shopping experience

b. Marketing and Promotions

  • Send marketing and promotional communications via email, SMS, or other permitted channels

  • Display relevant advertisements on our website and third-party platforms based on your interactions

c. Security and Fraud Prevention

  • Authenticate accounts and transactions

  • Detect and prevent fraudulent, illegal, or malicious activity

  • Maintain the security and integrity of our Services

d. Customer Communication

  • Respond to inquiries and support requests

  • Provide updates related to orders, accounts, and services

e. Legal and Compliance

  • Comply with applicable laws and regulations

  • Respond to lawful requests and legal processes

  • Enforce our policies and terms

4. How We Disclose Personal Information

We may share your personal information in the following circumstances:

  • With Shopify and Service Providers: Including payment processors, shipping partners, IT services, analytics providers, and customer support tools.

  • With Marketing and Advertising Partners: To deliver personalized advertisements and marketing campaigns, in accordance with their privacy policies and applicable law.

  • With Affiliates: Within our corporate group for operational and business purposes.

  • For Legal and Business Transactions: To comply with legal obligations, protect our rights, or in connection with a merger, acquisition, or business transfer.

  • With Your Consent: When you direct or authorize us to share your information with third parties.

5. Relationship with Shopify

Our Services are hosted and supported by Shopify. Shopify collects and processes personal information about your use of our store in order to provide and improve the platform services.

Information you submit to the Services may be transmitted to Shopify and its partners, which may be located in countries outside your country of residence. Shopify is responsible for processing certain personal information collected through enhanced features and tools used to improve our business and your shopping experience.

To learn more about how Shopify uses your personal information and your rights, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

6. Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of such third-party services. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our Services are not intended for use by individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so we can take appropriate steps to delete such information.

8. Security and Data Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce agreements

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request access to the personal information we hold about you.

  • Right to Correction: Request correction of inaccurate or incomplete information.

  • Right to Deletion: Request deletion of your personal information, subject to legal requirements.

  • Right to Data Portability: Request a copy of your personal information in a portable format.

  • Marketing Preferences: Opt out of promotional communications using the unsubscribe link in our emails. (You may still receive transactional or service-related messages.)

We will not discriminate against you for exercising these rights. We may need to verify your identity before fulfilling your request.

10. Complaints

If you have any concerns about how we process your personal information, please contact us using the details below. Depending on your jurisdiction, you may also have the right to lodge a complaint with your local data protection authority.

11. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence.

Where required, we rely on recognized legal safeguards such as Standard Contractual Clauses or equivalent legal mechanisms to ensure an adequate level of data protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be posted on this page, and the "Last Updated" date will be revised accordingly.

13. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us at:

Email: leonaire.official@gmail.com

We appreciate your trust in Leonaire and are committed to protecting your privacy.